Brief about the privacy policy of Denaco online store
Emphasizing the respect it has for users' privacy, Denaco requests information from users to purchase, post comments or use some website features in order to provide safe and secure services to users. In order to process and send the order, information such as address, phone number and email is required, and since all the activities of Denaco are legal and based on the rules of e-commerce, and during the purchase process, an official invoice and a value-added certificate are issued at the request of legal customers. Therefore, it is necessary to enter information such as name and national code for natural persons or economic code and national ID for organizational purchases. It is reminded that the e-mail address and telephone numbers that the customer registers in his profile are the only official and approved e-mail addresses and telephone numbers of the customer, and all the company's correspondence and responses are made through them.
Therefore, the customer's inclusion of the address, e-mail, mobile and landline contact numbers means that their authenticity has been confirmed, and if the above items are not entered correctly or completely, Denaco can ask the customer to ensure the accuracy and certainty of the order registration. Request additional information.
Customers can enter the name, address and phone number of another person to pick up the order and Denaco will only use this information to ship the same order.
Also, by installing or using the application, Denaco collects the following information anonymously from the user with permission from the user. This information is collected to the extent necessary and appropriate for purposes such as studying the cause of error reporting and improving system bugs and user experience when using the Denaco website and application, as well as marketing research and providing more relevant services and purchase suggestions to users. are used in a way that is not directly related to a specific and specific real person.
- Device type, language and operating system type of your device, Android ID and Android advertising ID specific to your device, searches performed on the Denaco website and application and selected results, duration and intervals of your use of Denaco, installed programs , technical information and server reports including network type and browser type and version
This information is only used by Denaco and is not shared with any other business partner. Also, if the user requests, the previous information will be deleted and this information will not be collected after that.
In case of crashes, the following information is collected to study the cause of the crash and fix the error:
- The state of the device being rooted or not, the total amount of RAM and the amount of its space when interrupted, the day and time of the events, the wireless network being off or on, the data network being off or on, the roaming status being off or on.
Denaco collects information by cookies. A cookie is a file that is created by the browser at the request of a site and allows the site to save your visits and customize them. Many browsers allow you to disable cookies, for this purpose you can read the browser's guide.
Denaco sends e-mail or SMS to website members to inform them of events and news, special services and promotions. If users do not want to receive such emails and SMS, they can cancel the subscription to receive the Denaco newsletter in their profile. Not taking action to cancel means tacit consent to receiving emails and messages and denying the right to object.
Note that 300061930007, 300061930000, 1000619300 and 100061930000 are the numbers through which Denaco sends SMS to its users and customers. Also, these numbers are the SMS sending system that informs users about the status of order processing or events, services and special services of Denaco, and it is clear that it is not possible to receive your messages through it.
Denaco may also send survey questions to some of its users or customers through the number 300061930002.
Therefore, sending any text message under the title of Denaco, with any other number is a violation and abuse of the Denaco name, and if you receive such a text message, please inform Info@Denaco.com for legal follow-up.
Denaco may edit the reviews and comments sent by users in line with the rules of the website. Also, if the comment or message sent by the user is subject to examples of criminal content, Denaco can use the recorded information for legal follow-up. Users, while using Denaco website services, grant Denaco the right to edit information and use them in the above-mentioned framework and waive the right to protest.
It should be emphasized that users are responsible for maintaining passwords and usernames, and therefore, to prevent any possible misuse, users should not disclose that information to anyone else. If the user transfers his mobile number to another person, in order to avoid abuse or possible problems, users should change their mobile number in their profile and register a new number.
The responsibility for any possible damage caused by the user's failure to comply with the above-mentioned matters lies with the user, and the user waives the right to make any claims against Denaco. Denaco considers the personal identity of users confidential and does not transfer their personal information to any other person or organization, unless it is required to provide it to the competent authorities by the order of the competent judicial or administrative authority or according to the common laws and regulations of the country.In these cases, there is no legal responsibility for compensating damages for Denaco, and by declaring their consent to use the website services, users have also waived the right to protest.
Users are hereby informed that Denaco, like other websites, uses IP collection and cookies, a cookie is a file that is created by the browser at the request of a site and allows the site to save your visits and customize them. Many browsers allow you to disable cookies, for this purpose you can read the browser's guide. But Denaco's protocol, server and security layers and appropriate data management methods make maximum efforts to protect users' information and prevent illegal access. Naturally, the responsibility of any abuse belongs to the offending person or persons, and Denaco reserves the right to object and follow up through legal means at its discretion.
If you don't want to receive Denaco emails and newsletters, you can click on the unsubscribe word at the bottom of the email page.
Denaco uses all its power to protect and maintain users' information and privacy and hopes to provide a safe, comfortable and pleasant shopping experience for all users.
If you have any questions, please get in touch with the contact information below.
Contact phone and fax:
021-61930000 (answering 24 hours a day, 7 days a week)
central office:
Australia
